The future of legal tech unfolds as Claims Gate delivers an innovative onboarding solution to Slater & Gordon UK, transforming complex client interactions into a seamless experience.

The legal landscape is transforming. Technology is breaking the age-old barriers of manual, time-consuming processes, setting in motion a new era of efficiency and client satisfaction. A prime example of this revolution is the recent collaboration between Slater & Gordon UK Solicitors, experts in Group Action claims, and Claims Gate, a trailblazing client onboarding software platform.

Slater & Gordon UK needed a powerful solution for their ongoing Mercedes-Benz diesel emissions case. They required a comprehensive tool that could guide their existing clients through a multifaceted questionnaire, efficiently triaging claimants based on individual circumstances.

"The task was formidable, and we needed a proven solution that we could trust would deliver." ~ Nicky Jarvis, Project Manager

From vehicle validation and ownership details to finance information and statements of truth, the questionnaire was complex and vital to the claim's success.

“A failure in delivering an effective solution could compromise sensitive client data, threatening claimants' access to justice.” ~ Andrew Gibson, Senior Business Systems Analyst

Enter Claims Gate.

Claims Gate offered a robust, secure and user-friendly platform that enabled Slater & Gordon UK to streamline their client onboarding process. With their innovative solution, Slater & Gordon was able to:

1. Seamlessly transfer their existing claimants into the Claims Gate platform

2. Share login links via email and SMS, allowing claimants to access their details anytime, anywhere

3. Empower claimants to complete their questionnaires swiftly and easily

4. Provide claimants with a dedicated portal to update claim details, change personal information, and monitor claim updates without having to contact Slater & Gordon

Claims Gate, in essence, replaced hours of error-prone manual data collection with an automated system that was not only more reliable but also more convenient for the clients.

Slater & Gordon UK is a renowned leader in collective actions and emissions claims. They were joint Lead Lawyers in the Volkswagen Emissions collective action, where they reached a significant financial settlement for over 71,000 claimants in what is considered the largest Collective Action in British legal history. Their quest for justice is relentless, and Claims Gate is proud to stand by their side, offering a solution that maximizes the potential for claimant participation.

Claims Gate's successful solution is a beacon of technological innovation in the legal industry, bringing convenience and efficiency to the forefront. It invites law firms across the spectrum to experience the transformative impact of automation in client onboarding. As we continue to witness the growth of legal tech, Claims Gate stands as a testament to the power of innovative collaboration, forging the way for a future where technology and law coalesce to offer the best possible experience for clients.