03 / Manage
Claims Gate Platform
One platform to manage complex claims. Complex claims become harder to manage when data, documents and workflows sit across different systems.
Claims Gate Platform gives your team one configurable workspace to manage the information, activity and reporting behind a claim.
Claims Gate PlatformThe Manage stage
01 / The difference
From separate systems to a clearer way to manage the claim
Without Claims Gate
- Claimant data, documents and workflows across separate systems
- Inconsistent processes across claims programmes
- Limited visibility across claimants, cohorts and cases
- Manual coordination between tools and teams
- Increasing operational complexity as claimant volumes grow
With Claims Gate
- One workspace for claimant information and activity
- Programmes configured around your requirements
- Consistent workflows across the programme
- Clearer reporting across claimants, cohorts and cases
- Infrastructure that scales with your programme
Give your team one clear view of the claim.
Request a Demo02 / How it works
From programme setup to day-to-day management
01
Set up your workspace
Create a dedicated workspace with appropriate role-based access for your team.
02
Configure the programme
Set the workflows, permissions, documents and programme requirements around the claim.
03
Centralise claimant information
Keep claimant data and documents accessible to your team throughout the programme.
04
Manage the workflow
Use configurable workflows and relevant integrations to move claimant activity through each stage of the claims process.
05
Monitor activity
Track progress across claimant populations and identify what needs attention as the programme develops.
03 / Principal capabilities
Principal capabilities
- Claims data management
- Document management and automated classification
- Configurable workflows across the claim lifecycle
- Operational reporting and analytics
- Role-based user access
- Programme-specific requirements
- Integration with verification and case management services
- Infrastructure built for high claimant volumes
04 / Why it matters
Built for day-to-day claims management
Claims Gate Platform gives teams a clearer way to organise information, manage activity and see what needs to happen next.
01Keep teams alignedGive authorised users access to the same claimant information and programme activity.
02Know what needs attentionIdentify outstanding actions, missing information and next steps.
03Maintain consistencyApply agreed workflows consistently across the programme.
04Adapt as the claim developsAdjust workflows and requirements as circumstances change.
05 / Where it sits
The Manage stage
Claims Gate Platform powers the Manage stage of the Claims Gate journey. It takes the information collected during onboarding and gives your team the tools to progress the claim through to settlement. Use Claims Gate Platform independently or as part of the complete Claims Gate ecosystem.
01 / MARKETMarketAttract the right claimants02 / ONBOARDOnboardTurn interest into claims
03 / MANAGEManageRun the cohort in one place
04 / SETTLESettlePay every claimantManage more claims without multiplying complexity.
Give your team one clear place to manage the work behind the claim.